Already have an IT person or a small IT team? Co-managed IT gives them backup: extra capacity, specialist skills and round-the-clock monitoring from AnyIT, while they stay in charge of the things they know best.
It isn't about replacing anyone. It's about making sure your IT doesn't depend on one person being at their desk.
Book a free IT assessment or call 01449 798088.
20+ years in Suffolk · 200+ businesses supported · 99.9% uptime · 30-minute response to major incidents
Every co-managed arrangement is different, so we agree the split with you at the start and write it down. A typical starting point looks like this:
| Area | Your IT team | AnyIT |
|---|---|---|
| Day-to-day user requests | Leads | Takes the overflow, and covers when they're away |
| 24/7 monitoring and alerts | Sees the alerts | Watches around the clock and triages |
| Security tooling (MDR, endpoint, patching) | Agrees policy | Runs and manages |
| Line-of-business systems and local know-how | Owns | Supports when asked |
| Projects (office moves, upgrades, new sites) | Sets priorities | Adds hands and project management |
| Cyber Essentials | Supports | Leads readiness and certification |
| Strategy and roadmap | Shared | Shared |
| Documentation | Shared | Keeps a documented record of your environment |
Your IT lead stays the main point of contact for your business. We agree how things are escalated in both directions, and we review the split as your needs change.
Co-managed support is scoped around the split you choose, so the cost depends on what we take on. We'll set it out clearly before you commit, and project work is always quoted in advance. For comparison, fully managed IT support is from £85 per seat per month, with a £400 monthly minimum. Licensing and hardware are usually extra.
Will co-managed IT replace our IT person? No. It's designed to support them, with cover, capacity and specialist skills, so they can focus on the work that matters most to your business.
Who's in charge? Your IT lead sets the priorities. We agree who owns what and how escalation works, and we write it down so everyone knows.
What happens if our IT person leaves? Because your environment is documented and we already know it, the business isn't left exposed. We can step up our share, or move you to fully managed IT if that suits you better.
How is co-managed IT priced? It depends on the split. We quote it clearly after the assessment, and project work is always quoted in advance.
Do you work with in-house teams outside Suffolk? Yes. Our on-site support is in Suffolk, and we support businesses across East Anglia and beyond with remote-first services.
Tell us a little about your business and we'll arrange a free IT assessment. We'll tell you plainly what's working, what's risky and what we'd do first. No hard sell.
Book your free IT assessment · Call 01449 798088 · hello@anyit.com
AnyIT, NM Business Suites, Station Yard, Needham Market, Suffolk IP6 8AS