IT Services & Technology Alignment Engineer

FULL TIME · Suffolk · Operations & Technology

**IT Services & Technology Alignment Engineer** **Location:** Suffolk, UK (UK-based hours) **Employment Type:** Apprenticeship **Experience Level:** Medium Level **Department:** Operations & Technology **About the Job:** This will give you hands-on experience working in three key areas of our business: Centralised Services, Projects, and Technology Alignment (TAM). You'll work alongside experienced engineers and coordinators to ensure our clients' IT systems run efficiently, projects are delivered on time, and long-term technology plans are kept up to date. **What You'll Learn:** **Centralised Services:** • Managing and monitoring IT infrastructure • Responding to service desk tickets • Supporting client systems and users • Understanding ITSM processes and best practices **Projects:** • Assisting with IT project planning and delivery • Coordinating technical resources and timelines • Documentation and project tracking • Client communication and stakeholder management **Technology Alignment (TAM):** • Reviewing client technology roadmaps • Identifying opportunities for improvement • Understanding business needs and IT strategy • Supporting technology planning sessions

Requirements

• GCSEs (or equivalent) in Maths and English (Grade 4/C or above preferred)
• Right to work in the UK
• Based in the UK and available to work remotely
• Strong interest in technology and IT
• Good communication skills
• Willingness to learn and take on new challenges
• Basic computer literacy
• Organized and able to manage time effectively

Benefits

• Real-world experience in a fast-paced MSP environment
• Exposure to IT infrastructure, cloud services, security, and client strategy
• A personal mentor and structured learning plan
• Work towards a recognized IT qualification
• Competitive apprentice salary
• Full training and support
• Career progression opportunities
• Experience across multiple IT disciplines
• Flexible remote working arrangements
• 20 days holiday + bank holidays

Contact AnyIT

AnyIT is a managed IT service provider based in Needham Market, Suffolk, trading since 2005. Call 01449 798088, email info@anyit.com or use our contact page.

Managed IT support is £85 per seat per month with a £400 monthly minimum. We support 200+ Suffolk businesses since 2005, deliver 99.9% uptime and commit to a 30-minute first response for major incidents with 24/7 monitoring.