How Much Does Fully Managed IT Support Cost for a Business With 10–50 Staff?

A transparent breakdown of what fully managed IT support actually costs for small and mid-sized businesses in Suffolk, including what's included at £85 per seat and why a minimum contract applies.

The Short Answer: Around £85 Per Seat, Per Month

At AnyIT, we charge approximately £85 per user per month for fully managed IT support. That price isn't arbitrary — it's built from several essential components that together give your business genuine, proactive protection rather than just a phone number to call when things break.

For a business with 10 staff, that works out to around £850 per month. For 50 staff, roughly £4,250 per month. But there's a minimum contract threshold to be aware of.

The Minimum Contract: £400 Per Month

We operate a minimum contract of around £400 per month. This ensures we can deliver a meaningful level of service — even for very small teams. If you have fewer than five users, the per-seat maths might not add up exactly, but the minimum ensures you still get the full stack of protections and support that larger clients receive.

There are no hidden setup fees bolted on afterwards. The monthly cost is predictable, which means you can budget for IT like any other fixed overhead.

What's Actually Included at £85 Per Seat

The per-seat price covers three core pillars that most businesses need but often buy piecemeal — usually paying more in the process.

1. Cyber Essentials Certification and Email Protection

Every seat includes the tools and configuration needed to maintain Cyber Essentials (CE) certification. That means properly configured firewalls, access controls, secure device settings, and patch management — all maintained by us, not left to your team to figure out.

Email protection is bundled in too, including full email backup. Phishing, spoofing, and business email compromise are the most common attack vectors for SMEs, so we treat email security as non-negotiable rather than an add-on.

2. Managed Detection and Response (MDR)

MDR goes well beyond traditional antivirus. It provides continuous monitoring of your endpoints and network for suspicious behaviour, with a dedicated security operations team ready to respond to threats in real time. If something unusual happens at 2am on a Saturday, it gets caught and contained — not discovered on Monday morning when the damage is done.

3. Device Protection and Management

Every device your team uses — laptops, desktops, even mobile devices — is enrolled in our management platform. That means we can push security updates, enforce policies, monitor health, and resolve issues remotely. If a laptop is lost or stolen, we can wipe it remotely before any data is compromised.

What About Businesses With 10–50 Staff Specifically?

This is the sweet spot for fully managed IT support. Here's why:

What's NOT Included (and What Costs Extra)

Transparency matters, so here's what sits outside the standard per-seat price:

How Does This Compare to the Market?

UK managed IT support pricing typically ranges from £50 to £120 per user per month, depending on what's included. Cheaper providers often strip out security essentials like MDR or charge extra for email backup. More expensive providers may include on-site visits or dedicated account managers.

At £85 per seat, AnyIT sits in the mid-range — but with security inclusions (CE certification, MDR, full email protection) that many providers charge significantly more for or don't offer at all.

Ready to Get a Precise Quote?

Every business is different. The £85 per seat figure gives you a solid starting point, but the actual cost depends on your specific setup — number of sites, complexity of your systems, compliance requirements, and whether you need project work alongside ongoing support.

The quickest way to get a precise figure is to book a call with us or request a free IT assessment. We'll review your current setup, identify any gaps, and give you a clear, no-obligation quote.

Contact AnyIT

AnyIT is a managed IT service provider based in Needham Market, Suffolk, trading since 2005. Call 01449 798088, email info@anyit.com or use our contact page.

Managed IT support is £85 per seat per month with a £400 monthly minimum. We support 200+ Suffolk businesses since 2005, deliver 99.9% uptime and commit to a 30-minute first response for major incidents with 24/7 monitoring.